Easy Returns & Exchanges

Free Shipping

Free Standard Shipping offer is valid on orders of $150 or more placed online at robemart.com for U.S. Standard Shipping. No promo code required to redeem free shipping. All you need to do is select Standard Shipping during checkout. If an expedited shipping method is chosen (Second Day Delivery or Overnight Delivery) the stated shipping and handling fees will apply.

Not valid on previous purchases. Associates are not eligible. Offer is subject to change without notice. Free shipping is not available for United States territories (Including Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Islands, the U.S. Virgin Islands, and American Samoa), or addresses outside of the United States.

Hassle-Free Returns and Free Exchanges

Our customers deserve the very best. If you're not completely satisfied with any product you have ordered, for any reason, you can return it for a full refund, or exchange it for a Robemart site credit in 30 days after the purchase.

Merchandise must be undamaged with original tag intact to receive a refund or merchandise exchange. Returns or exchanges of embroidered items, special-orders, final-sale items or other items damaged, used and/or laundered are not accepted. 

If you exchange the product, the shipping cost of sending it back and shipping cost of the new item you order will be on us. Unfortunately, return shipping costs will not be refunded. Return shipping costs will only be refunded on returns due to defective merchandise or an error in shipping.

Returns and exchanges are available only for items shipped within the United States.

Start Your Return

To begin a return, you'll need your order number and the email address used for your purchase.

Return Process

Step 1: Request

Enter your order details and select items to return

Step 2: Label

Print your prepaid return shipping label

Step 3: Ship

Package items and drop off at UPS

Step 4: Refund

Receive refund within 5-7 business days

Need Help?

If you have questions about your return, please contact our customer service team.